Important Information
Policies
To help make your stay at Waldorf Astoria By Hilton Dubai Palm Jumeirah in Dubai as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Clear policies designed to support a seamless luxury stay.
At Waldorf Astoria Dubai Palm Jumeirah, policies are aligned with room standards and premium amenities, ensuring a consistent and well-managed experience.
- Check-In and Check-Out
Check-in typically begins in the afternoon, while check-out is scheduled for late morning. Times may vary depending on booking details.
- Identification Requirements
Guests must present valid identification at check-in, including passport or Emirates ID where required.
- Cancellation Policy
Cancellation terms depend on the selected rate, with both flexible and non-refundable options available.
- Payment Details
Payment is usually required at check-in or pre-authorized before arrival, with major credit cards accepted.
- Smoking Policy
The resort offers both smoking and non-smoking room options, depending on availability.
- Pet Policy
Pets are generally not allowed at Waldorf Astoria Dubai Palm Jumeirah.